1. Cancellation & Refund Policy We strive to provide high-quality products and services. If you are not satisfied with your purchase, you may request a cancellation or refund under the following terms: • Order Cancellation: Orders can be cancelled within 24 hours of purchase if not yet shipped. • Returns: Products can be returned within 7 days of delivery in their original, unused condition. • Refunds: Approved refunds will be credited back to your original payment method within 7–10 business days. • Non-Refundable Items: Perishable goods, opened packages, or customized orders are not eligible for returns or refunds. • For assistance, please contact info@tesca.co.in or call +91 9987426797. ______________________________________ 2. Terms & Conditions Welcome to Tesca Solutions LLP. By using our website or services, you agree to the following terms: • Eligibility: You must be at least 18 years old to use our services. • Product Information: We make every effort to display accurate product details; however, we do not guarantee the completeness of all information. • Pricing & Payment: All prices include applicable taxes. We reserve the right to update pricing without notice. • Limitation of Liability: We are not liable for any damages arising from misuse of our products. • Changes: We may update these Terms without notice. Continued use of our services indicates your acceptance. ______________________________________ 3. Shipping Policy We aim to process and dispatch orders quickly. • Processing Time: Orders are processed within 1–2 business days. • Delivery Time: Estimated delivery is 3–7 business days within India. • Shipping Charges: Calculated at checkout based on weight and location. • Delays: We are not responsible for delays caused by courier services or unforeseen events. • Tracking: You will receive a tracking link once your order is shipped. ______________________________________ 4. Privacy Policy Your privacy is important to us. • Data Collection: We collect personal information (name, address, email, phone) only to process orders and provide better services. • Data Use: We do not sell or rent your information to third parties. • Security: We implement strict measures to protect your data from unauthorized access. • Cookies: Our website uses cookies to improve user experience. • Contact: For privacy concerns, email info@tesca.co.in. ______________________________________ 5. Contact Us We’d love to hear from you! Tesca Solutions LLP Unit No.160, Sanjay Building No. 6, 1st Floor , Sir Mathuradas Vasanji Rd, Mittal Industrial Estate, Marol, Andheri East, Mumbai, Maharashtra 400059 📞 +91 9987426797 📧 info@tesca.co.in 🌐 www.tesca.co.in
